Batteries
How to take care or a battery and when to switch
battery health
For optimal performance, it is mandatory to replace batteries when their charge level falls below 50%.
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Attempting to swap batteries at higher levels, such as 60%, 70%, or 80%, is not recommended.
Lithium-ion batteries have specific energy management requirements, and staying true to these guidelines ensures both the longevity of the battery.
dangers & warnings
Auto close
As a safety feature, our bikes automatically shut down when the battery level reaches 10%. This feature ensures that the GPS remains operational. To avoid any disruption to customer rides, we strongly recommend replacing the battery when it falls below 50% charge. This will avoid the automatic shutdown and maintain a seamless experience for our customers.
Battery temperature performance
When the battery is fully charged, put the battery into environment with temperature shown in
the table for 3 hours then discharge to 39V with 10A current at the same environment. The following table shows the percentage relationship between battery’s discharged capacity and normal capacity.
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low Battery warning
When the battery charge falls below 20%, the LCD display, which normally shows four bars at full charge (with each bar representing 25% charge), will begin flashing the first bar on and off. This flashing serves as a warning that the bike is at risk of shutting down. If you notice this flashing, please return to the nearest parking zone immediately.
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unlocking battery
As a fleet manager, it is advised to continuously maintain battery levels in our bike fleet. When the charge falls below 50%, consider scheduling battery replacements to prevent any disruptions for customers. Additionally, the bikes are set to automatically lock when their battery reaches 10%, even though customers receive a warning at 20% charge. Ensuring that the entire fleet maintains sufficient battery levels will contribute to smooth operations and potentially increase revenue.
unlocking battery
Service App
Press the green button named:
'' Change Status''
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This will send the commands:
UNLOCK
UNLOCK_BATTERY_UNLOCK
Step 1
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Step 2
Now select status:
'' Charging''
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Once you hear sound of the battery lock unlocking you can take the battery out and replace it with a 100% capacity battery.
unlocking battery
Dashboard
1
2
Step 1
Send command: 'UNLOCK' by pressing the green arrow
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Step 2
Send command: 'UNLOCK_BATTERY_LOCK' by
pressing the green arrow
Congratulations!
Now you know to properly take care of the battery, when /how to change it & how to make
sure the battery remains healthy.