Dashboard

How to navigate through the dashboard and getting the most out of this tool.

Welcome,

Here, you’ll unlock the full potential of real-time ride monitoring, ensuring every journey is tracked to perfection.

Learn verifying ride pictures.

Monitor your entire fleet with a bird’s-eye view, gaining insights that keep you ahead of the curve.

Seamlessly navigate the analytics section, where data transforms into strategy.

Ride verification

Ride Verification filters explained:

Filter date:

This filter enables you to select the date of the images captured after the ride.

Filter comments:

This feature enables you to exclusively display rides that have received customer feedback by selecting ‘Available’. Conversely, you can also filter to show rides without reviews by choosing ‘Empty’.

Filter duration:

This filtering tool enables you to display bicycle rides that are longer, shorter, or exactly the ride duration you’ve chosen by moving the green dot left or right.

Filter model:

This feature provides the option to sort through different vehicle models, should you own more than one vehicle model.

Filter distance:

This filter feature lets you display only the rides that are greater than, less than, or exactly match the distance you specify by sliding the green dot to the left or right.

Filter feedback:

This filter lets you sort by the number of stars given, with 5-stars being the highest rating and 1-star the lowest. Such feedback is essential for understanding customer desires. It’s important to consider these reviews with utmost seriousness.

Key elements while verifying pictures

♦ Properly Parked?

Make sure it’s not on a sidewalk, in someone’s driveway or garden, or in the middle of the road. When creating a parking , ensure that bikes are parked without disturbing the locals. If a bike is parked in a way that obstructs citizens, please visit the parking and reposition the bike so it does not cause any obstruction.

♦ No Damages?

Look for any signs of damage such as torn stickers, scratched saddles, or graffiti on the frame. Ensure that the front or backlight has not been vandalized, the basket has not been removed, and there are no dents in the metal frame.

♦ Visible vehicle?

It’s important that when a customer takes a photo after parking, the entire bike is captured to accurately assess any damages and confirm it’s parked properly.

rides

Ride filters explained:

Filter by status of ride, show only active rides or ended rides.

When filter No. 1 is set to ended > use this 'Date' filter to view start & end date

Filter by status of ride, show only active rides or ended rides.

Filter by distance, from 0 to 10+ Kilometers

Filter by duration, in minutes.

When filter No. 1 is set on ended rides you can use this filter